My Proxima is not an application to download. It is a web portal accessible from any browser, on a computer, tablet, or phone. For a family guardian managing a protection measure remotely, this distinction changes everything: no installation, no updates to manage, but access conditioned on the credentials provided by the judicial representative or the guardianship service.
Web portal or mobile application: what My Proxima really offers
Confusion often arises in searches. Many type “download My Proxima” expecting to find an app in the App Store or Play Store. The portal operates via the site monproxima.fr, directly in the browser. No files to install on the device.
This web architecture presents a concrete advantage for remote management: access is possible from any connected device, including a shared workstation or public computer (library, service center). The guardian only needs their credentials.
On the other hand, the absence of a native application means there are no push notifications. Monitoring deadlines relies on regular consultation of the portal or on email alerts set by the representative. For a family guardian geographically distant from the protected adult, this requires a discipline of connection, especially as the dates for submitting accounts approach.
Those who wish to download My Proxima for guardianship must understand that this is a shortcut in language: you access the portal, you do not download it.
Decree 2024-659 and management accounts: why remote monitoring becomes a regulatory constraint
The decree no. 2024-659, effective January 1, 2025, has modified the verification of management accounts for protected adults. The control is now entrusted to a qualified professional designated by the judge in the opening judgment of the measure. This rule applies to guardianships, reinforced curatorships, and safeguards with special mandates.
The reference period for accounts is aligned with the calendar year. Accounts and supporting documents must be submitted before December 31 of the year following that of the account. This timing constraint directly impacts family guardians who do not live near the protected adult.
My Proxima centralizes accounting data and supporting documents in a single space. For a remote guardian, this avoids postal back-and-forth with the registry or the representative. The documents are accessible, and the traceability of operations facilitates the preparation of the annual management account.
Case of protected adults residing abroad
The decree also applies to protected adults living outside France. In this configuration, the platform takes on an even more pronounced practical dimension. Without a centralized digital tool, the transmission of documents relies on international postal deliveries, with the delays and risks of loss that this entails.
Separate bank account per measure: an obligation that changes daily management
Since January 2025, each protection measure must be accompanied by a separate bank account. This obligation aims to clearly separate the financial flows of the protected adult from those of the guardian or any other account.
For a family guardian managing a single measure, the impact remains limited. For professional representatives or guardians managing multiple measures within the same family, the constraint is heavier. My Proxima, backed by the Proxima software used by MJPMs, allows tracking the movements of each account separately.
The available data do not allow for conclusions about the actual degree of automation between the bank account and the portal. Field feedback varies on this point: some guardianship services import statements manually, while others benefit from smoother interfaces depending on their banking institution.
Concrete limits of My Proxima for remote guardianship management
The portal does not replace all the obligations of the guardian. Several actions still require direct intervention:
- Authorizations from the guardianship judge for acts of disposition (sale of real estate, financial placement) go through the registry of the judicial court, not through My Proxima
- Signing official documents (leases, insurance contracts) often requires travel or the use of a notarized power of attorney
- The human contact with the protected adult, required by law in the context of the annual report, cannot be replaced by a digital tool
My Proxima covers the accounting and documentary aspects. It does not cover the relational dimension or the legal acts that require external judicial validation.
Digital accessibility and digital divide
A point rarely addressed: the protected adult themselves can access My Proxima to consult their accounts and documents. This functionality aligns with the principle of protection without dispossession. In practice, access requires a minimal proficiency with digital tools, which excludes some elderly individuals under protection measures.
For family guardians, getting accustomed to the portal remains relatively simple. The interface does not require specific technical skills. The difficulty lies more in understanding the accounting and legal obligations that the tool merely reflects.
Proxima and My Proxima: two tools, two audiences
Proxima is the business software developed by Tutelle Au Quotidien, intended for judicial representatives for the protection of adults, associative guardianship services, and establishment agents. It covers accounting, administrative management, remote transmission of accounts, and case tracking.
My Proxima is the component aimed at the protected adult and their surroundings. The two communicate, but their audiences and functionalities differ. A family guardian does not have access to Proxima. They only use My Proxima, with a consultation scope limited to the measure that concerns them.
This separation ensures the confidentiality of data between the different measures managed by the same service. The family guardian only sees information related to the protected adult for whom they are responsible, without access to the files of other individuals followed by the same representative.
Managing a guardianship remotely is not just about a tool. My Proxima facilitates accounting and documentary tracking, but the legal obligations of the guardian, whether relational, judicial, or financial, remain intact. The portal is an organizational lever, not a substitute for the personal commitment that the protection measure requires.